Thursday, April 23, 2009

Putting Together a Winning Team

Without a doubt, one of the toughest part of managing private practice today is staffing. We don't have the same resources as a hospital or clinic, where an MBA or Human Resources professional is typically available to handle staffing issues.Failure to appropriately handle staffing issues leads to costly mistakes, lost revenue and potential legal issues. Unfortunately, most doctors only learn to take these issues seriously after making very costly mistakes; however, you can learn the skills you need to build a winning and successful team.
and career path for this position. Outline the necessary skills, competencies, and experience an applicant must possess in order to be successful in the position. Define what "excellent performance" in this role would look like. Failing to do this is like attempting to build a skyscraper without an engineering plan.Decide which tasks will require on-site personnel, and which tasks are suitable for outsourcing. In today's practice environment, it is imperative not to hire people for tasks which could be more appropriately outsourced, subcontracted to other professionals, or handled by existing technology. A perfect example here is transcription that can largely be eliminated with a good electronic records system. Some collections and billing duties can also be transferred to more affordable subcontractors.Begin by building up a large pool of applicants. Local or regional newspapers work great in most areas. Referrals from your current personnel can also be a good source of great applicants. You may also get good results from posting openings in your office, in any newsletters you send out, and on your website.

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